- Reservations
- We require a 50% non-refundable deposit, a credit card authorization form, and a signed rental agreement
- The deposit is only applied to the items you reserve at that time – if you decide you don’t want them, you can’t apply the deposit towards your final balance
- Final payment is due 14 calendar days before your event, otherwise no items will be delivered
- If your numbers change for dishes, let us know and we will adjust your final bill
- We’ll coordinate delivery times depending on your event location
- Damaged or Missing Items
- If something is damaged, let us know, and don’t use it!
- The renter is responsible for the cost of items broken or damaged during the event. After your event has ended a final invoice for missing or broken items will be issued and your credit card charged
- You may not leave ANY rental items outside if rain is in the forecast
- Delivery and Pickup Policies
- We provided tailgate service, which means we will unload your items and deliver them to a covered space within 25 feet of our truck
- You are responsible for returning your rented items to the drop-off/pickup spot in the following condition:
- Tables must be wiped down
- Smaller items must be packaged in the original boxes
- Glassware must be packed into the original crates open side down
- Tableware and Flatware must be scraped and rinsed off
- Rental items must be returned in clean condition (writing removed from chalkboards, flowers and candles removed from vases, etc.)
- Failure to return these items in this condition may result in a 30% cleaning fee